Company
Empire Club GmbH
Leipziger Platz 12
10117 Berlin, Germany
Empire Club GmbH is an internationally oriented trading company that sources high-quality lifestyle products from various countries – including Germany, China, Vietnam, Thailand, and France – and makes them accessible to the German-speaking region.
As a German company, we are committed to:
- Legally compliant shop processes
- Data protection according to GDPR
- Clear and understandable return policies
- Reliable customer service
Our Logistics & Shipping Partners
- DHL (Germany)
- Austrian Post (Austria)
- International logistics partners for deliveries to other countries, such as Switzerland
Payment Methods
- Shopify Payments
- PayPal
- Apple Pay
- Google Pay
- Credit Cards
Support & Dispute Resolution
Empire Club GmbH – Quality, Transparency, and Service.
HOW IS THE QUALITY OF OUR WATCHES?
OUR WATCHES ARE MADE FROM PREMIUM MATERIALS, INCLUDING ROBUST STAINLESS STEEL, REINFORCED MINERAL OR SAPPHIRE GLASS, AND PRECISE QUARTZ MOVEMENTS.
EACH MODEL GOES THROUGH INDIVIDUAL QUALITY CONTROL TO ENSURE DURABILITY, ACCURACY, AND A HIGH-QUALITY FINISH.
HOW LONG DOES SHIPPING TAKE?
DELIVERY TAKES 7–10 DAYS AFTER PAYMENT CONFIRMATION.
DUE TO HIGH DEMAND, SLIGHT DELAYS MAY OCCASIONALLY OCCUR.
ALL SHIPMENTS ARE INSURED AND PROVIDED WITH A TRACKING NUMBER.
OUR CUSTOMER SUPPORT IS AVAILABLE 24/7.
WHICH PAYMENT METHODS ARE AVAILABLE, AND IS PAYMENT SECURE?
YOU CAN PAY BY CREDIT CARD, PAYPAL, OR OTHER PAYMENT METHODS AVAILABLE AT CHECKOUT.
ALL PAYMENTS ARE PROCESSED USING MODERN ENCRYPTION TECHNOLOGY AND ARE COMPLETELY SECURE.
HOW DO RETURNS AND WARRANTY WORK?
YOU HAVE A 14-DAY RETURN PERIOD.
THE WATCH MUST BE UNWORN AND IN ITS ORIGINAL PACKAGING.
ALL MODELS COME WITH A 12-MONTH WARRANTY AGAINST MANUFACTURING DEFECTS, AND OUR SUPPORT TEAM IS AVAILABLE TO ASSIST YOU WITH ANY SERVICE REQUEST.
